Shipping Policy

πŸ“¦ Delivery Timeframe

We process all orders within 1–2 business days. Standard delivery takes 4–7 business days across India. Expedited shipping may be available on request.

🚚 Shipping Charges

β€’ Free shipping on orders above β‚Ή500

β€’ Flat β‚Ή0 shipping fee on orders below β‚Ή500

πŸ“ Delivery Areas

We deliver Pan India to all states and union territories. Some remote pin codes may take 1–2 additional days.

πŸ” Order Tracking

Once your order is dispatched, a tracking ID will be shared via email. You can also check your order status in My Account.

πŸ“¬ Packaging

All products are carefully packed to prevent damage during transit. Fragile items like Ganesh idols are double-wrapped with protective padding.

⚠️ Damaged / Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photographs. We will arrange a replacement or refund promptly.

For shipping queries: orders@sivamsam.com | Contact Us

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Free Delivery On orders above β‚Ή500
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Authentic Products Certified gemstones & Rudraksha
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Secure Payments UPI, Card, Net Banking, COD
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