Shipping Policy
π¦ Delivery Timeframe
We process all orders within 1β2 business days. Standard delivery takes 4β7 business days across India. Expedited shipping may be available on request.
π Shipping Charges
β’ Free shipping on orders above βΉ500
β’ Flat βΉ0 shipping fee on orders below βΉ500
π Delivery Areas
We deliver Pan India to all states and union territories. Some remote pin codes may take 1β2 additional days.
π Order Tracking
Once your order is dispatched, a tracking ID will be shared via email. You can also check your order status in My Account.
π¬ Packaging
All products are carefully packed to prevent damage during transit. Fragile items like Ganesh idols are double-wrapped with protective padding.
β οΈ Damaged / Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photographs. We will arrange a replacement or refund promptly.
For shipping queries: orders@sivamsam.com | Contact Us